How do I receive my digital download after purchase?
Once your payment is confirmed, you’ll receive an email with a link to download your digital product. Alternatively, you can access your purchases on Etsy and download from there.
Can I customise or personalise the digital files?
Check the product description for customisation options. Some items may be customisable, while others are offered as-is. Feel free to contact me if you have specific customisation requests.
What file formats are included in the download?
The file formats are typically mentioned in the product description. Common formats include PDFs, JPEGs, PNGs, and others, depending on the nature of the digital product.
Is there a limit to how many times I can download the files?
Most listings allow multiple downloads. You can find this information in the product description. If you encounter any issues, feel free to reach out for assistance.
Can I use the digital files for commercial purposes?
No, you cannot use digital products for commercial use without checking the specific licensing terms. Commercial use without proper authorisation can lead to legal consequences.
To avoid copyright issues, consider seeking products with licenses explicitly permitting commercial use or obtaining permission
What if I accidentally deleted my digital files?
Don’t worry! You can usually download your files again. Check your download link provided in the email you received after purchase.
Do you offer refunds for digital downloads?
Due to the nature of digital products, refunds are generally not provided. However, if you encounter any issues, please contact me, and I’ll do my best to assist you.
How do I print my digital artwork at the best quality?
For optimal results, use high-quality paper and a professional printing service. Make sure to follow any specific printing guidelines provided in the product description.
I have a question not covered here. How can I contact you?
Feel free to send me a message through my contact form. I’ll respond as soon as possible to assist you with any additional questions or concerns.